08-customer-clarifications.md
Download08 — Customer Clarifications (Phase 8 — consolidated RFI list)
Status: 10 open clarifications, no responses yet received. Critical-path Qs are Q-001, Q-006, Q-007, Q-009, Q-010 — the team should request these in parallel.
Items only the customer (or consultant) can resolve. Each row promoted from the watch-list at intake or added during phase work.
| ID | Question | Why it matters | Phase raised |
|---|---|---|---|
| Q-001 | Does "rehabilitation" mean replacing an existing in-service BMS (require strip-out, phased cutover, after-hours), or is this a fresh BMS install in a refurbished/under-construction hotel shell (no existing BMS to remove)? | Drives ±20–30% of cost (demolition, after-hours surcharge, cutover engineering, existing-cable disposition). | 2 |
| Q-002 | Is operator/maintainer training to be included? Standard scope is 2 batches × 3 days (operator + technical). | Affects training module sizing and pricing. | 2 |
| Q-003 | Is post-DLP Annual Maintenance Contract (AMC) within scope, or is the Defect Liability Period (12 months) the only after-handover obligation? | Drives whether to scope and price AMC as a separate line. | 2 |
| Q-004 | Confirm BMS controller make/family (Honeywell / Siemens / Schneider / JCI / Distech / other). DRC-004-2024 standardizes points but not vendor. | Drives RFQ supplier list, headend pricing, programming hours, and training. | 2 |
| Q-005 | Provide baseline (pre-revision) Electrical SLDs and Power Riser Part 2 of 2 (only Part 1 / EE-24 was issued in CB#8). | Required to identify the BMS panel power feed circuit and the dry-contact/metering tap points on incomers and major feeders. | 3 |
| Q-006 | Provide architectural / mechanical floor plan PDFs (basement, GF, 2F, 3F, Roofdeck) so cable runs and panel locations can be verified. Heuristic A-001 in use until then. | Cable/conduit BOQ and T&C effort. | 3 |
| Q-007 | Confirm chiller count and chiller plant configuration (assumed 3 chillers — A-010). | Chiller plant drives ~90 of the high-value monitored points and the chiller-plant control sequence. | 3 |
| Q-008 | Confirm IT integration scope: PMS, FLS, CCTV, ACS — any required for v1, or v2-and-beyond? | Per A-003, none assumed in v1. | 3 |
| Q-009 | Confirm hot cutover strategy — does any existing BMS or temporary controls need to remain operational during the rehab? | Per A-008, zone-by-zone phased default. | 3 |
| Q-010 | Confirm project schedule and beneficial-occupancy date. | Per A-006, 14 weeks assumed. | 3 |